Originally posted by @Joe Partington:
Peter, are you happy with your decision to go with storEDGE? What package do you use and what is the monthly cost associated? How has your storage facility benefited? Any other info you would share would be helpful as I'm in the process of choosing a software company right now. Thanks!
Hi Joe
We have both the management software + the website through Storedge. It's roughly $120/ mo for the software + $100/ mo website. There was a one time set up fee of maybe $700-$1k (cant remember exactly).
I like how the Sparefoot, Storedge, and the website are all linked which makes things easier and the dashboard/ reporting features are pretty good. It's pretty easy for me to see everything that is going on on site by logging into the software. A little sucky though that Sparefoot, selfstorage.com, and few other sites are all owned by the same company that owns Storedge so they have cornered the market there. Not a big fan of the minimum 1.5 mo commission.
My one big gripe though was the migration from our previous management software. They screwed up a good handful of things and I spent a LOT of time doing data cleanup/ verification. Most of the issues revolved around autopay and planned rent increases. Im guessing there was an easier way to do this but the hassle of annoyed tenants wasnt worth it. For example I had some tenants who got double billed via autopay bc the data was improperly migrated and I had to clean up all that data.