I need some help. I have been trying to get my RentRedi account active for over the past month. My Property says "Reviewing Bank" and that it will take 1- 3 Buisness Days and it has been well over a week and it still says it. At this point I have tried to get assistance through the phone and chatbot. Each time I am told they need to check with someone, and then nobody ever follows up with me. I was given a rep to assist me with my initial set up and she helped me get through underwriting but, when I tried to contact her to finish or join into our meeting I heard nothing. I tried to set it up myself and it says that I can collect rent but when a tenant tried to pay early it says that I am not yet ready to process payments.
I am posting this here because I am hoping someone that works at RentRedi might be on this forum and can help me get the assistance that I need so I can start using the product. This is my first investment property and I truly believe that RentRedi can suffice and fill my personal management needs. But it feels like I am running into wall after wall, and it keep advertising addons (which are fine and some I may take advantage of) but my account isnt even fully set up yet.
At this point, I am also open to other comparable products that offer me similar serves as a comparable price.
Thanks everyone
