@Nathan Gesner
Not complaining. Sharing the poor guy's pain. But to your example. Here is the best example of Nickel and diming. You sign the contract, know the stipulations, and you have a tenant moving out. The PM Company, newly hired, wants to go in and do repairs, so they wait for the tenant to move out, instead of seeking the tenant first, which is what landlord's do. Then, they ask you for a list of repairs to authorize. They do extra, though, because that is what they do. But their contract doesn't have a cost estimate of repairs. Then they pick contractors that are super expensive, and leave a mess. Then, instead of the contractor, who are their lower paid but high charging guys, picking up after themselves as part of the contract, they leave a mess, that, you guessed it, a cleanup person comes after to throw out the crap they left behind...and after that, they hire a cleaning service to clean up after both these guys.
I got hit for $1600.00 bucks to remove a carpet, and paint a bathroom. Both times I had a PM company, I lost money the months I had them. The proof is not in their contract....the proof is in their conduct. I want to spare all people who read this the expense....don't buy the dream. Manage it yourself.
In this example, the company wanted to do repairs, because that is where their bread is buttered. I not only lost the $1600.00 for a job I could have done for $350.00, I lost a months rent. Submit your proof as my previous challenge stated. Don't defend them....prove to us that you can manage a property as if you are the owner. Show us the value add. We haven't seen it. And both companies came with references...great reviews.