Quote from @Pretty Khare:
Quote from @Robert Liu:
Hello, I was wondering if anyone would be able to provide me with some insights and experiences they have had with delta build services for building new homes in Cape Coral. I was referred to them from a turnkey company. Thank you.
I have been in contract with them since Sep 2021 and have not had a good experience. I would not recommend them to any investors. A few issues I have faced:
1. They took 3 months to file for the permits despite having all my paperwork in less than two weeks. I am not talking about the time to get permits approved because it is not in their control, only talking about the time it took them to get the paperwork submitted.
2. Their communication can be described at best as mechanical. They don’t answer any specific questions you have. For example they won’t tell me my estimated completion date even after 14 months under contract.
3. Their owner is very aggressive and combative if you escalate any issues. They don’t believe in good customer service.
Pretty, as others have stated here, the permitting process through the City of Cape Coral has been hindered by their ability to scale up their staff to handle the massive demands for all permitting including new construction but also anything else that requires a permit, home improvements, sea walls, alternative sea walls, pools and more.
From your post, I can see that you are frustrated, and I believe some of that is due to not understanding the steps and processes of new construction, including what must be done prior to submitting permits. Once your build contract is signed and the build deposit is received, it's not just a matter of filling out some simple paperwork to start the permitting process. See below:
Survey (8-10 weeks)
Request Permit Prints from Design Team (4-6 weeks)
Site Plan and Septic Design from Design Engineers. (6-8 weeks) Need survey back to start designs as this is site specific
Energy Docs (1-2 weeks) Need plans from Design Team to make request.
Zoning Review by Entity (typical 4-8 weeks) Need completed design package to submit.
Permitting (8-16 weeks) Need completed design package to submit.
Approved Septic System Design from Lee Health Department (8-12 Weeks)
The clock for the commencement of construction starts once the slab is poured and approved by the city inspectors, this is detailed in Section 8 of your build contract. Your slab was poured on 7/15/22. Keep in mind, we did have a 37-day delay due to Hurricane Ian which impacted the build timeline as well as the entire region. The area was without power, materials were delayed in reaching job sites and the city inspectors were not at full capacity as the City was shut down as well.
At this point, your build is coming right along as we are waiting on trusses – as you already know. You should also have mentioned that there have been zero escalations in your contract (Section 14). Please review the entire build contract to make sure you understand each section. Any time you are looking for updates to your build, we have a dedicated email for you to send requests to – we ask for 72 hours to respond because we have many builds, clients, permits, jobs, etc. that we are tracking and working with on a daily basis– and of course we value every relationship. If you have any questions, please feel free to reach out to me.
