Hello Jung,
I have been vetting TKPP for the past 3-4 months, and I have spoken with Oliver about Reveal. It seems that TKPP has also seen client nailed for small repair charges for the past 4-5 months, especially during COVID-19, so Oliver is vetting replacement property mgmt companies. Your experience seems aligned with what Oliver and Alfred have told me on the phone, so they’re now looking into Canton Property Mgmt and other possibilities to better service their clients.
Property mgmt aside...what was your experience with TKPP through the purchase and renovation phase of your property? Did you do a BRRRR or purchase an already rehabbed property? Would you consider working with TKPP again, without Reveal in the mix? I'm interested to hear about your overall experience, as I'm close to potentially purchasing my first property with them. Did you purchase in Baltimore or Philly?
I look forward to hearing from you!
Dave