Hello, hope this isn't too long of a read, but I was curious what everyone thought about this situation:
During turnover, rather late, I noticed the tile of the shower was cracking along the grout lines, and I noticed it had some give when I pressed the walls. Long story short, the shower surround needed replacing, and this was days before a new tenant move in. I spoke with the tenant and said the shower will be needing new tile so while the toilet will be operable, the shower won't. This is a 2 bed 1 bath with a single tenant, btw. Well, the crew is finishing up now, a week after her moving in, and I understand it has been inconvenient for her, but the only thing not usable was the shower. She was OK with it being a few days (I was quoted a 3 day time frame for work), but found out that didn't include weekend, and now its been a full week and they are just finishing tonight.
I didn't see any requirement for compensation in this regard, so I don't think I technically owe her anything, but offered $50 for the inconvenience, since it was longer than she initially was ok with. I didn't know this prior, but the tenant does not drive, and told me she had to Uber to/from her old place to shower and wants $200 for this. Before considering this, I do not want to set up the precedent that I will just bend whenever people ask for handouts. but I also want to be fair and am looking for unbiased advice on how to respond to this request. The repair was a big hit for me, and I am now tight on cash, as I just literally moved and my wife and I are expecting our first baby so I am doing what I can here.
Her choosing Uber is not my problem, right? that isn't fair that she should expect me to pay for all her Ubers, right? maybe I am over thinking this and her asking 200 isn't bad, but I really don't want her to see me as someone who will just give credit all the time, because my margins are thin already on the property and I typically invest a lot into making a place nice for people.
If I am being greedy, you can tell me, but be gentle, I only own two properties lol