UPDATE on this post:
I greatly appreciate all the responses, DMs, and advice.
Steep learning curve in real estate to follow.
Overall Price:
I should have clarified the work is $18k for the sewer hookup on top of $4k I had already paid to dig up the line. The other $2K was for having to put the tenants up in accommodations and covering the lost rent. These numbers have fluctuated as the project goes on.
Sewer Work:
I am working to get another 3 quotes on the work. The work goes off my property line to the alleyway behind the house which is gravel/dirt. There is a 3 foot drop from my yard down to the hookup. They are saying an 8ft pipe is what needs to be installed. It was already dug up as part of the work I've paid for. So now that price comes down the $4k I've already paid.
Home Equity:
For all those that want to know where the equity went. I was living at this property and renting out rooms. In 2020 I refinanced and used that as a downpayment on my second rental, which I'm living in now.
Reserve/CapEX:
For those that want to know about my reserves for capex. I keep $10K on hand, as I have never had an issue larger than that that wasn't covered by insurance. I'm currently renovating my second property and have most of my credit tied up in those renovations.
Property Management:
I have a property management company that has been difficult to get updates from. So I went out to the property this weekend to get eyes on the property as they told me the tenants are not at the property. Turns out the property is in way worse condition than the "great condition" walk through reports I was getting. Weeds were 3 feet high, fences and railings falling over, wood rotting out, roof with moss peeling back the roof to allow in water. Also, the tenants happened to be there when I got there. Speaking to them was incredibly eye-opening. They told me about having such a hard time getting in touch with the property manager than unless something was truly broken, they didn't bother with a work order. Which leads me to believe there may have been early warning signs they just didn't report. They took me around the property and showed me all the things they are fixing because they can't get in touch with anyone. I even noticed the tenants had affixed some kind of bird cage to the outside of the home to allow an animal to go in and out of the home. There's easily another $10k worth of work needed on the outside without me even going inside the home.
I followed up with the property management regional manager who was blown away any of this could be true. She took immediate action in less than an hour I had a response and movement from the property manager themselves. They admitted they only go to the property once a year. They are sending someone out to look at the property this week. The damages/wear on the house is more than one years' worth.
With the initial drop in cost from the work and insurance to cover my lost rent I should be in much better condition as far as financing goes.
Questions for the group:
Am I incredibly naive and should have been spot checking my property manager?
Am I exposed to any legal recourse from tenants with the quality of the living conditions?
How do others account for capex like this? It seemed to be the perfect storm where no one else was responsible (insurance, tenants, city).
Any other advice?