Ryan,
Thanks for providing this insight. I agree with a lot of the points that you made and while I know it's late to the party as many have already leveraged the COVID boom into managing others, I feel like a lot of folks will be changing managers this year due to poor performance from under-skilled or stagnant managers who set it and forgot it.
I think two tiers of services to offer flexibility to the owner is a good idea and makes sense.
A few more questions for discussion...
What do you, or anyone else reading on the thread, do when a potential client has a property that needs decor work before listing?
For example, I have a potential client that has decent unit with a solid location but the decor/furnishings remind of a frat boy out of college meets IKEA/Amazon.
A unit like this will suffer from poor design and the reviews will show as well which I do not want affecting my reputation or Super Host status.
Do I just decline taking them on if they are not willing to work on it? I assume so but would love some opinions on how you handle this!