Repost from a few years ago:
We had a flood several years ago. Umbrella or General Liability did not come into play. Again, this covers Liability and not property damage. To curtail Liability, we locked the facility up as it was flooding. Flooded to about 5 feet in 30 minutes. 12 feet in about 2 hours. Kept people out. Due to this water being behind levees the water stayed up for 4 months. Kept people out. When I let people back in, had a detailed plan as people salvaged thru. To keep their piles cleared out of the roadway so people didn't get hurt. If someone had gotten hurt and sued for $1mm then these coverages would have kicked in.
Having been thru the claim process on a total loss. The following are the key items I would recommend investors pay attention to:
A. Personal Property coverage- furniture, lawnmowers, signage, etc. Make sure you have enough coverage. You could be overinsured on the building and lose money on not enough Personal property coverage.
B. Lost Income- normally 18 to 24 months. Make sure you have this covered. Since you will go from say 100% occupancy down to zero if a total loss.
C. Clean-up costs- make sure you have sufficient coverage.
D. Have an Insurance adjuster rep work for you in settling the claim with the insurer.
E. Understand Replacement cost versus original building costs. Most properties today will probably cost twice as much as 5 years ago due to inflation. Also, if this is a regional flood, Fire, Tornado or Hurricane issue; replacement costs will be even higher.
F. Make sure your Insurer is industry specific and not just your personal insurance. The policy below would be twice as high if we used our Personal insurer since they don't have the experience mods for Self-Storage.
G. Deductibles- make sure your deductibles are as high as possible. This will help to reduce the premiums.
Self Storage – “Company” Liability/Property insurance.
Below is a summary of our Storage insurance for one location for your information. This location is in a 1mm population metro area, 230 units, and cost is about $1,800,000 all in.
Limits of Insurance: Coverage:
Liability and Medical Expenses
$2,000,000/$4,000,000 Occurrence/Aggregate Comprehensive Business Liability
$2,000,000 Any One Person Personal & Advertising Injury
$4,000,000 Aggregate Products Completed Operations Aggregate
$2,000,000 Any One Fire Fire Damage
$25,000 Occurrence Customers' Goods Legal Liability Deductible: $0
$25,000 Aggregate Sale and Disposal Liability Deductible: $1,000
$10,000 Any One Person Medical Payments $1,000,000 Occurrence Hired Non-Owned
$300,000 Each Employee Employee Benefits Liability
$25,000/$25,000 Per Claim/Aggregate Employment Practices Liability
Loc Class Desc Coverage Limit Ded Valuation Type 1 Self-Storage
Blanket Building & Business Personal Replacement Cost Property $2,100,000 $25,000
Earthquake Included
Sinkhole Included
Windstorm or Hail Included 5%
Business Income Actual Loss Sustained 24 Months
Pollution Clean-Up & Removal $100,000
Employee Dishonesty $15,000
Money & Securities - Inside $10,000
Money & Securities - Outside $5,000
Accounts Receivable $25,000
Electronic Data $20,000
Valuable Papers & Records $25,000
Fine Arts $10,000
Employee Personal Property $10,000
Limited Pollutant Removal $25,000/$100,000
Cosmetic Loss Limitation Included
Equipment Breakdown Protection Included
Premium, Fees, and Taxes: BOP Premium: $ 7,760.00
Optional Terrorism Premium: $ 31.00
Total Premium: $ 7,791.00
Key notes:
a. The above insurer specializes in Storage units. If you go with your traditional family insurance premiums will be about twice this, since they don’t specialize in this market.
b. Flood insurance was taken out from last year. I will have a separate topic on Flood damage.
c. We offer their Customer insurance and follow the state Lien/Auction laws.
d. Earthquake, is not offered if you are in a fault zone.
e. Hail insurance went significantly up. Talking with an adjuster, Companies were buying hailed properties, holding them for a year or two, switching Insurers, then making a claim, when another hail storm came through.
f. Business Income loss is 24 months. If you think about the time it takes you to clean up and repair. Then go through rent up phase, the 24 months is pushing it.
g. Between the “Replacement” cost $2,100,000 and the Pollution Clean up and removal $100,000; it looks like I am covered, with an all in cost of $1,800,000. If you back out the cost of land $1,800,000 less $200,000= $1,600,000.
Followup points:
1. I need to check if the “Replacement” cost covers clean up also. If a tornado was to hit our operation, the $100,000 would not cover removal.
2. I need to check if the $100,000 cleanup and removal is just for Pollution or does it cover material debris.
3. If you see any holes in coverage or other followup items, please comment. Also expand on any insurance shortfalls you have had through a claim process. Greatly appreciate that.
It could easily cost $300,000 in clean up, debris haul/disposal, security guard during cleanup, etc. Make sure your insured beyond just replacement costs. Also claim as much as possible. Your roofs might look good, but they might leak later. Will do a separate topic on going through a Flood.