All Forum Posts by: CJ B.

Hello, would love to talk to anyone with experience on the investor side of PPM's. 

I'm currently looking at a deal, and making sure it's the right fit . I have 0 experience with PPM's and this is the first deal I would potentially be investing in, so I'm trying to make sure I leave no stone left unturned in my understanding of the deal. 

I appreciate anyone that has had experience in this area to reach out to me directly as soon as possible, and I can explain the mechanics of the deal. Thank You in advance!! 

Ya, @Shawn Clark. I don't think that will happen again. I let them know that all issues in the future should be discussed with me only. And great advice. 

No Photos @Kim Meredith Hampton. I did send my maintenance tech out there to have a look as well. 

Hi @Twana Rasoul. In the end, there were just too many factors that resided in the "gray" area and that were not being addressed with sufficient transparency, so, I walked. There are too many other deals out there to get into the wrong one. In hindsight, it was the right move, no regrets. :-)  

Hello Everyone.

Here's the scenario-

I am managing one of my rentals from another state. 

I have a maintenance guy, as needed, who can deal with almost everything with the exception of plumbing. 

As it turns out, I had a leak under the tub in the bathroom. The leak was leaking into the dirt filled crawlspace, which naturally created some water, which led to a smell, which led to the discovery of the leak itself.

Enter the plumber. The plumber goes into the unit, fixes the leak, and then proceeds to TELL THE TENANT (caps necessary) that the landlord (me), needs to hire a disaster clean-up company because he sees the presence of MOLD. 

Now enter the hysterical tenant who emails me everything that the plumber told her, who is basically threatening to move if I don't address this immediately. 

Obviously, I am upset with the plumbing company that they would discuss anything with my tenant, and secondly I'm just not sure the best way to proceed on this. 

I know the word "MOLD" can carry an apocalyptic connotation to tenants, and I certainly know that there is not any mold anywhere else (that I know of). 

Could it be mildew? Maybe it is mold? Can it be treated DIY? Should I run to the phone and get disaster clean-up on the line ASAP? There is a lot of conflicting information online about this scenario. 

Any thoughts on this from the BP community would be great! 

Thank You! 

@Deanna McCormick Thanks, and I agree, and plan on contacting a plumber regardless, no hesitation here. Water damage is no fun.

@Filipe Pereira. That's an interesting approach, and something I have considered. Mainly, my hesitation in placing this clause in the lease is that when tenants are responsible for the costs of repairs, they don't often report the needed repairs and will just choose to live with the issue, rather than resolving it. When it comes to plumbing, obviously that cause many other serious problems. Curious to know, however, what your experience has been in regard to that. 

Ok...... So, tenant emails/calls stating they have a slow drain in the kitchen, and they've been trying to manage it with "Draino". It's the first I've heard of it, and the sink drained fine when they took possession. How do I know they didn't put something down the drain and clogged it? Who's responsible? Open for suggestions on the best way forward on this one. 

Great suggestions. Thanks for the replies everyone. Turns out it was a faulty outlet, not the fridge. Problem fixed. I like the gift card idea. I'm of the philosophy that tenants are the customers to my business. So, typically my approach is to keep the customer happy while maintaining a professional business relationship. Good "people management" goes really far and, for me, falls under the "Preventative Maintenance" category. I love to hear to hear how other landlords handle these types of situations, so thanks for the insight.

Just wanted to throw this one out there. I currently have a scenario where my tenant has called due to a broken fridge in rental. I am responsible for the appliance, but she's wanting a reimbursement on the lost food due to broken fridge. To reimburse or not.... that is the question.  

Sorry about the title mispelling. Unfortunately BP doesn't let us revise. 

Wanted to share a little something that happened today. I have an out of state rental. I am one of the ones fighting "tooth and nail" to manage from a distance. No property manager. (Although I might surrender) So far, it has been a smooth ride......Except today. I'll get to that. Earlier this month, the tenants moved out. I got my crew in to rehab the unit, and all was going smooth, save for a couple little snags with the flooring which got worked out. So..ready to show. Been advertising the unit all month, and it's in a desirable location, so usually rents quick. Had some showings lined up, before coming to town. I only had the weekend to show and the first of the month is around the corner, so I was pretty eager to rent. The first showing was a woman, who said it would be for her and her fiancé. ( only met the soon-to-be wife, didn't meet the husband). Wife loved it. She said they will "definitely take it". We did the background check- sent a link to both the husband and wife, did credit-- all of it, (which cost THEM $70). They checked out with flying colors--Perfect fit. SO... I decided I would be a little relaxed on showing to the rest of the interested parties, but I went through and got some more applications anyway. Nobody else qualified, and these people wanted the unit, so I wasn't too concerned. We scheduled lease signing/deposit for this morning for 10am. I wrapped up some last minute painting yesterday, Spent two hours writing up their lease and at 9:30 am, while I was waiting for them AT THE PROPERTY, I received a TEXT from the soon-to-be husband, saying "sorry for the short notice, we are no longer interested, thanks". Well that's all folks! Flight leaves back to Cali tonight, and I have no other applicants or showings lined up, and an empty unit. Never count your Chickens before they're hatched, and never consider your place "rented" until that deposit has cleared the bank, and the lease signed in red ink.