Quote from @Joe S.:
Well, this is not a normal tenant and this is not a normal rental.
How long did it take for you to find a tenant willing to pay 7K a month?
How much do you think a turnover will cost you?
It sounds like these people are probably not happy there or maybe they are not happy people in general. $7000 can get you a lot of a house in most parts of the country so maybe they do think that they deserve more. How much would new carpet cost? They would be inconvenienced by having to move their furniture to have new carpet placed wouldn’t they?
2 months vacant. I was going to redo carpet with LVP once they moved out to make the place a bit more durable and remove the "carpet" smells issue. They certainly would struggle with the concept of THEM having to move their furniture or pay for it to be moved.
@Colleen F. I have been going down the appease route already. REPLACED the dryer with a matching one with the washer instead of just repairing it, that way they would have a matching set. Initially had some cabinets painted because they didn't like the original color. on it goes. Problem is the appease route seems to enable them further to ask for more and more...