Quote from @Wade Wisner:
I would like to know that as well, as the few property management companies that I have used have not been at all satisfactory. The have tended to over-represent the tenant's problems over me the property owner who pays the bills. Communication has always been the sticking point for me as I am not quick to trust my investment to someone with no skin in the game and who hasnt' gotten my ok on spending my money.
In my mind it might be better to find a realtor or other money partner in long distance properties and pay them a management fee for that service. Find someone who is also an investor. Most property management issues, once the tenant is in place, other than collections, are problems or repairs in the property. If you have a few good subcontractors - electrician, plumber, appliance guy you can handle most of it. Also have a lease agreement that makes the tenant responsible for any repairs up to say $150 - $300 per item. This will keep them from driving you crazy with nonsense items that so often come up or things that they have created anyway.
I have this relationship in a CA commercial property, and it seems to work pretty well. I sleep much better when I know what is going on with my real estate investments.
If you need to hire a property manager, my suggestion is gets lots of references and talk to those references prior to signing. I hope this helps you.
trust my investment to someone with no skin in the game Wade, this resonates with me. In my market, a 3/2 is easily $500k. So when a landlord has 20% down, they have a min of $100k in the property. To me, $100k is a lot of money and I would appreciate a PM that could acknowledge that . Many of the larger realtor groups have a property management division. Any of their realtors can be the public face for property management. Meaning, they are showing units, getting new clients etc but they are kind of light on the actual nuts and bolts of property management. I ask to speak to someone that actually does PM and they treat it as an unusual request. ( Maybe it is.) One of the services they "offer" is helping to price the property. I've had 2 different people give me a page from Rent O Meter. The pages were identical. It lists 6 comps. I reviewed it. One of the comps wasn't a comp because it was a furnished MTR. Of the 5 remaining comps, 2 of them had lower rent prices then what was on the sheet. So, 5 out of 6 comps are correct and 3 out of 5 prices are correct. I feel like they are lazy and not checking their work. It's kind of becoming a test for me. If you hand me a RentOMeter that you didn't double check, I don't want to hire you. Meeting someone new today, fingers crossed.