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All Forum Posts by: Christabelle Cabanilla

Christabelle Cabanilla has started 1 posts and replied 2 times.

I received an inquiry for a 2-3 month stay on airbnb from a guest who hd a fire at their home last night. A tip I got from an MTR course I’m enrolled in is to get the conversation off platform so I can communicate directly with the guest and their insurance adjuster and submit a proposal that way. Have any of you done this? What do you say to take it off platform? I spelled out my phone number on airbnb messaging so as not to have it blocked by airbnb, but I understand that may seem suspicious to the guest. 

Quote from @Jamie Banks:

@Deitra Jones My lock integrates with Owner Rez, my property management software, and Im fairly certain it integrates with other property management softwares as well. 

I use a Ring camera 

We currently have one installed in our STR but will transition to MTR in a few days. Do you keep the Ring account under your name? Do you give the renter access to it?

How do you handle pets? Non refundable vs refundable pet deposit? Pet rent per month? We have carpet upstairs but are willing to have the tenant bring pets but I want to make sure that if we needed to deep clean or even rip out that carpet after their stay that we'd be covered.