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All Forum Posts by: Chandler Hall

Chandler Hall has started 4 posts and replied 15 times.

Originally posted by @Jack Smith:

I've not heard of anything one way or another, I just always thought it was good PR to do so.   

You can handle it in a few ways 'sorry, one of my staff already performed it' or, 'One of our staff members will be doing it as their scheduled allows... not sure when that will be'... blah, blah.  If it's legitimately for security reasons make sure you document the specific reasons and add it to your SOP to head off any future claims.  

My bigger question back to you is why not?  Especially if you know it will be a clean inspection?  Turn it into a positive and compliment her for what's she's done (I'll keep a PIA resident anyday that takes care of the unit over those that don't care and leave a mess).  Control the conversation and don't let her bait you into any debates. 

Hi Jack,

The biggest reason why I don't want to do the inspection with her present is because she has been quite nasty to me and hasn't been fully cooperating after I gave her notice to vacate. This is my first property that I just purchased a few weeks ago, so I don't want the tenant hovering over my shoulder and trying to start any arguments with me while I am there. I appreciate the advice and will use what you said in handling the inspection!

Originally posted by @David Terbeek:
Disclaimer, not an attorney and this is not legal advice.
We do not allow residents to be at security deposit walk throughs for security, we do about 30 per month.  We are not aware of any law that requires that.  Likewise, you should be able to return it in any fashion possible as long as you have documentation that she received it (Venmo should have a record in lieu of a cancelled check).  Be sure to send a letter as well explaining any deductions and/or just that 100% was refunded via Venmo.  Ohio is specific as to what you need to do but doesn't get into details of exactly how.

Thanks, David - That is helpful to know. Appreciate the advice!

Hi everyone,

I have not seen it anywhere on the internet, but my tenant is requesting to be present for the final inspection before she moves out of the unit. Does anyone know if she has a right in Ohio to be present at this final inspection or am I legally allowed to complete it on my own? I'd much rather complete the final inspection on my own to avoid any arguments with her...I expect to fully return her deposit with no issues, as she has kept the unit in great condition.

Since she pays me rent via Venmo, am I allowed to return her security deposit over Venmo if I give her 100% of her deposit back with no deductions? Or should I just mail her a physical check?

Thanks!

Chandler

@Mary Mitchell

Hi Mary,

That is something I debated a lot because you’re exactly right - there’s not much I can do right now if she fights it and doesn’t move out. Fingers crossed that is being honest and moves out when she says she will!

Thanks,

Chandler

@Theresa Harris

Thanks for the response, Theresa! I decided to prorate her rent and not pay for the moving expenses. I will also be doing an inspection after she has moved all her stuff out - I expect to give all of her security deposit back!

Thanks again,

Chandler

@Todd Snyder

Thanks, Todd! I decided to just prorate her rent and she can use the remaining months rent amount that she has budgeted towards her moving expenses.

Thanks again!

Chandler

@Robert Matelski

Hey Robert,

That is a very good point and something I believe I will do going forward in case by case basis. The tenant has already taken great care of the unit and I expect no problems with her moving out (plus she’s using a moving company). She also wants every penny of her security deposit back so that is extra motivation to return it clean and in good repair. She was quite nasty to me upon issuing her the notice, so helping her out further was not something I felt the need to do. I think if she was nicer and cooperated more with me (she never responds to emails/texts) then I would feel more obligated to help her out in this situation!

Thanks,

Chandler

@Nathan G.

Hey Nathan,

I am not forcing her to move out on May 15th...the 30 day notice to vacate is by May 31st. She is choosing to leaving 2 weeks early instead of waiting until May 31st to leave. Since she is liable to pay all of May’s rent, I figured prorating her rent is a nice gesture so she can apply the remaining rent that she would’ve had to otherwise pay towards her moving expenses.

Thanks!

Chandler

@Paul Doty Thanks, Paul - That is what I was thinking as well. That helps ease my concerns

@Brian Bagdasarian thank you for your quick feedback, Brian! Much appreciated.