All Forum Posts by: Casey Roloff

@Thomas S.

I definitely dropped the ball on tenant selection.  I've had very good luck with the selection of five different tenants in two SFRs.  I was naïve in thinking C class multi-family housing = less stipulations via tenant screening.  I need to stop by the apartment sometime today to pick up rent, I plan on using that as an excuse to strike up conversation with the accused tenant and request permission to enter the apartment at that time.  Previously, I've met zero resistance to enter so any resistance may be a clue as to if there is something illegal going on. 

Thank you very much for taking the time out of your day to assist me with these issues.  I'll be moving forward with issuing a formal letter notice as that is the repeating suggestion throughout the post.

@Victor Trujillo

Thanks for the reply.  My current lease does have a zero tolerance policy for drug related activity but does not have any stipulations regarding noise complaints.  I will definitely be updating my addendum to cover these issues in the future. 

This is my first multi-family property and has definitely deemed itself more of a challenge than a SFR. The month to month lease seems like the way to go because now I have to wait till the lease ends or start the eviction process instead of telling the tenant I will not be renewing the lease. I'm going to ask the tenant if he would like to leave on his own prior to starting any process involving the courts.

@Matthew T.

I agree with you 100%.  Ignoring the situation will only make it worse.  My only concern about the TRO is that none of the complaining tenants will make an appearance.  The tenant that is constantly complaining about the tenant I selected has stated several times "I ain't a cop caller"... So if he won't make a simple phone call to the police why would I expect him to show up in a formal proceeding?  I am having an issue placing any validity within the complaints due to the aforementioned quote.  Don't get me wrong I have addressed each complaint via phone call and in person conversation but will definitely move forward with a formal letter notice.

Hi!

I'm in need of some advice for dealing with two problem tenants.  I recently purchased a 4-plex in Arizona and inherited 3 of the 4 tenants (2 out of 3 on Section 8).  At closing, I immediately accepted a 4th tenant who is with a subsidized rehabilitation housing program called Achieve.  Each tenant signed a one year lease in February, 2017.

Within the last two months I've screened multiple phone calls from the tenants in Units 4 & 2 complaining about the tenant in Unit 3 (The tenant that I accepted).  Complaints ranging from loud music, door slamming at all hours of the day and night, calling the other tenants horrible names, etc...

Today I received a phone call from the tenant in Unit 4 saying that he believes the tenant in Unit 3 is "cooking dope" because they've been smelling something horrible in the middle of the night.  The tenant states that he is concerned for the safety of his two little ones.

I've notified each complaining tenant that they need to call the police if they suspect illegal activity and have talked to the accused tenant several times about correcting the issues until now with the drug related accusations.

My wife recommended that we start a formal complaint process via mail which will eliminate the phone calls (and drama) and assist with documenting the complaints. 

My questions are ... What advice do you have for dealing with future tenant complaints?  What do I do about the drug related accusations? 

Thank you in advance!

Casey Roloff

@Candida Rosas I do not have any experiences with AirBnB in Yuma but have a hard time believing that it would be lucrative, especially during the summer months.  There are little to no attractions in the city which limits tourism or short time stays.  During the winter months there is a huge influx of "snowbirds" (almost doubling the city population) who mostly rent or own small mobile homes.  You may have luck marketing to that population during the cooler months.

In need of a recommendation for a good General Contractor in Yuma, AZ. Looking to completely renovate a 3 bed, 3 bath home built in 1979. Extensive flood damage through out. Thanks!

Sabrina - Thanks for the reply and great information. To date I have not purchased any rental properties in need of significant repairs but am definitely keeping an open mind for the future. Have you done any investing in Yuma yourself? Any lessons learned that you'd be willing to share? Thanks again!

Hello all!

I've been listening to Bigger Pockets for several months now and thoroughly enjoy the podcast!

I'm married and recently welcomed a beautiful baby boy into the world. I've lived in Yuma for nine years and currently own two rental properties and another property in Lewis Co. WA. My wife and I are currently building our primary residence but are looking to invest in another buy and hold deal within the next six months utilizing the BRRR strategy from Bigger Pockets.

I'm extremely interested in live auctions, pre-foreclosures and foreclosures.  Any advice or assistance would be greatly appreciated!