Originally posted by @J Scott:
Originally posted by @Russell Brazil:
I both completely agree, and yet disagree with @J Scott. If I had problem properties that took time to manage, I would probably hand my rentals over to property management as well. But I probably spend about as much time, maybe slightly more on my rentals as J does. I probably answer 1 email or so a month to every other month from my tenants. Washers broken, I order a new washer online. Ant problem, I email the pest guy, X is broken, I forward the email right onto my handyman. If it took more than a few minutes a month, I would hand it over to someone else to manage, but with it being pretty hands off, Im perfectly fine managing myself.
If I could self-manage in the same amount of time (or anywhere close) that I spend dealing with my manager, I most certainly would. But, I learned early on that I just didn't like doing certain tasks. For example, interviewing tenants. I spent eight months interviewing tenants for my first rental before I finally just hired a PM to take it over and find me someone (which they quickly did).
Seemed like prospective tenants always wanted to see the property on weekends -- when I had to choose between interviewing a tenant and spending a Saturday with my family, the tenant always lost. Which is why I wasn't able to find a tenant in eight months... :-)
Here is more detail on that first rental:
https://www.biggerpockets.com/forums/522/topics/11...
One side of this argument that has not been mentioned is positive return on investment of meeting the tenants yourself. I can tell that you appreciate the numbers side of an argument. I think a number of people in my camp who are good at managing tenants, feel that by them being involved with tenants, it reduces turnover in the properties. So not only are you saving 10% on rents, but you also save 4-5% on vacancy per year. I have seen this play out with the same tenant in my property for over 6 years. I am a disciple of the book "Landlording for Autopilot", which that is the authors goal, to have tenants stay forever thru various strategies. Do you believe PM are putting this level of care into the average investor's properties? I would bet no.
Further, you could argue that other money saving solutions could be discovered and implemented if you were involved versus PM. Such as having the tenant fix something and paying them the difference between what you would be screwed on someone being hired from the outside. I have implemented these techniques and the tenant becomes more engaged in the property and builds a relationship with me during the process. Plus, it keeps me in the know and on the ground level which may have positives as well.
Lastly, the reason I started this thread is that I didn't agree with a host on a recent BP podcast regarding a general statement about PM. This is not black and white, and worse, I don't think it applies to most of the members and where they will be in their RE investment careers.