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All Forum Posts by: Adam Shelley

Adam Shelley has started 4 posts and replied 38 times.

Post: Unnecessary service calls? What to do?

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49
Originally posted by @Jacob Sampson:

Something I notice a lot of property owners don't do or don't do very well is having a reasonable conversation with the tenant about concerns.  In this case, simply explain your concern.  Discuss the current example and let her know that you want to be responsive and take care of the property but that if there continue to be unnecessary expenses, she will need to cover the cost.

Is this the only example or does this tenant have a history of these sorts of issues?  I think that probably informs how you handle this tenant, as well.

 Great advice. Thank you!

Post: Unnecessary service calls? What to do?

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49
Originally posted by @Nathan Gesner:

Your lease should have a clause that states tenants will be charged for unnecessary trips. Educate her in writing so you have a record of it and then hold to it.

You may want to educate her on how to heat the rental. Space heaters are not safe long-term, especially four at a time. 

 Thanks Nathan. My concern is that if I come down on her "too hard" she will neglect to call when there IS a serious problem. I think it wouldn't have been an issue if I was able to visit first and take a look. Great advice! Thanks!

Post: Unnecessary service calls? What to do?

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49
Originally posted by @Jim K.:

You're in Kentucky. It's the end of May, almost June. There are four space heaters plugged in. What kind of main heating system does the apartment have?

 HA! Jim the electrician and I were both scratching our heads on this one. The apartment has central gas heat. Don't know what's up with all the heaters.

Post: Unnecessary service calls? What to do?

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49

Hello! A tenant texted me and said the electrical outlets in her walls were making a "clicking noise." She included a screen-shot from her phone that said clicking sounds from an outlet could be faulty wiring and were a fire hazard. She said the breaker kept kicking off so she turned them off for safety. The words "fire hazard" got me concerned so I called an electrician who went out the same day to look at it.

After looking at the problem, the electrician called me and said that the "clicking noise" she heard was the sound of the compressor kicking on in a dorm sized refrigerator she had. Additionally, she had 4 space heaters running in the apartment. Every time the compressor kicked on it overloaded the circuit and blew the breaker. The electrician charged $90.00.

Here's my question -- how can I avoid things like this in the future? I can't go over there every time something like this happens, because I work full-time and live an hour away from the property. I don't want to be negligent and NOT send out somebody when the situation warrants, but I also don't want to pay for unnecessary service trips.  I just want to know what you all would do if (when) a similar situation happens again? 

Thank you!

Post: Dumpster on my parking lot; Neighbor calling city

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49

@Mike Olszewski Ha! You read my mind! I was thinking I'd hook it up to my truck and pull it out into the street. Then somebody will have to take it! Lol

Post: First Day...... 35 inquiries!!!!!

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49

@Jason D. Same here.

Post: Set up Quickbooks for real estate investing/rentals

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49

I'm thinking of going with QB pro desktop version then using a remote desktop app to access it remotely from anywhere. This seems to be the magical combination to me.

Post: Best Method For Collecting Rent

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49

@Nathan Miller Hi could you recommend a service for ACH payments? The few I've seen charge a fee plus % of the amount. Thanks!

Post: Insurance on investment property

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49
@Jacob George Lada thank you!

Post: Insurance on investment property

Adam ShelleyPosted
  • Investor
  • Louisville, KY
  • Posts 39
  • Votes 49
@Jacob George Lada Who did you go with?