The thing that really scares me in this thread, and @Steve Babiak touched on it briefly, is everyone here is willy-nilly writing a rejection letter that could get them into serious legal trouble.
@Ayodeji Kuponiyi
When you reject a tenant because of information from a criminal, credit or investigative report [investigative would cover income and employment verification through a third party], you must provide an adverse action notice, which has specific requirements.
The law allows you to do it verbally but almost everyone sends a letter. The letter needs to say the form of the adverse action, where the data is coming from, that the screening company was not involved in making the decision, and how they can dispute and get a copy of their report. If you used a credit score as well then there are certain additional factors you need to add: credit score, score range, negative factors influencing score (and mentioning too many inquiries if that is a factor].
BTW if you have set standards in terms of screening you pretty much cover your FHA issues too by being obviously non discriminatory.
@Fred Heller I think there has to be some consistent job history. If they were jumping every 3 months from job to job that might be a problem. I'd want some consistency over time, no?
Finally, the application fee is a fee with multiple components:
- Paying the tenant screening service for their time, data, platform etc
- Your time to process the application
- Any compliance time associated with the application [for example the FCRA letter]
- Paying for the shredding service to come in and shred applications
- and it goes on..
Why should that be refundable? I realize it gets expensive if you apply for 8 places, but perhaps it serves a purpose as well in bringing in serious applicants only [where allowed by state law etc]
I would love for there to be a universal repository trusted by all across the board so applicants would only have to pay once every 30 days or something [and of course I would want that to be us, heh], but I think for all sorts of reasons in a competitive marketplace that's not going to happen.
Each property owner/manager has their own standards and wants to have their own data and solution to evaluate a tenant. I know some real estate agents and landlords will allow a tenant to bring their own report from annualcreditreport.com, but that doesn't really scale if you do volume.
@Ayodeji Kuponiyi