Hi @Chris K. - good info thanks! I got the lease from EZ Landlord forms ("Guaranteed to comply with Pennsylvania law!!"). Hopefully that language is not an issue :-(
With the door, I definitely have texts where they say they will "take care of it". I spoke with them on the phone about it when we saw that it was damaged. One guy said "It just fell out [the windows and the woodwork between]". I had my son check and the wood was splintered (it wasn't like, dry rotted or anything). The other guy said "I'm not paying for that, Jason broke it" when I asked how, he got all flustered and said "someone tried to break in and he tried to fix it". Obviously a lie, because he wouldn't have said "he broke it" first. Also, I have asked them over text at least twice if they have a police report, no answer (you can see why I want to get them out of there, I shouldn't have to put up with this from adults).
I wanted to make sure I did get something in writing, s I questioned them over text:
Me: When was the attempted break in and did you file a police report? Need it for the ins company.
Tenant 2 (the one who supposedly broke the door): Didn't take nothing.
Me: Yes, but they apparently broke the door. When did it happen and did you file a police report? And why would someone break in and take nothing? Was there a break in or not? What happened to the door?
Tenant 2: Yeah they broke in but they didn't take anything they must of heard the alarm and took off.
Me: Ok, when? And did you file a police report? And if that's what happened, why did you tell me that the door "just fell out"?
Tenant 2: <Thumbs up emoji>
Me: What? Can you please just let me know what happened so I can get it taken care of??
No further responses.
There was another conversation about something else and this is what tenant 1 said: "Again, we will pay the rent plus the plumber fee. The door will be replaced" (I had told him I was getting an estimate within 30 days)
Also, they've been sent the notice to pay. The only refutation was the cost of the estimate, not that they shouldn't have to pay to fix/replace the door. That's when I told them that they were welcome to get other estimates from professionals.