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All Forum Posts by: Allen Duan

Allen Duan has started 16 posts and replied 513 times.

Post: Typical Occupancy Rate - and how to calculate?

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

I don't know of anywhere with good data. You could use tools like Airdna and Pricelabs, filter for 30 min listings, and see what it tells you. Your best bet would be to connect with local operators and ask them. I also see our properties at 75-80% occupancy. I'm in Los Angeles, so keep in mind it may vary by market.

Post: Is Furnished Finder worth it in Urban areas?

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

Urban markets are the best markets for MTRs. If you're asking if Furnished Finder is worth the financial cost, that's a no brainer. The price is so low, don't overthink it. 

The better question is how to use Furnished Finder successfully. It's very different than Airbnb so don't expect it to work the same. Think of FF as a glorified classifieds or Craigslist for furnished rentals. Some people will contact you directly about your property, but a lot of people post housing requests and you have to contact them.

Post: Utilities included worth the risk?

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400
Quote from @Jorge Caceres:
Quote from @Allen Duan:

Ignoring the numbers for a second, let's think of the customer's (tenant's) point of view. No MTR tenant wants to open an utilities account in their name for a few months. It's expected and common for MTRs to have utilities included. View it as a business expense like you do the mortgage. 

Now for the numbers part, since all MTRs include utilities, the market MTR rates should have that baked in already. In other words, all the other MTR hosts are dealing with the same expense.

To control this expense, I always recommend an utility cap where tenants are charged for any usage over an established dollar amount. 

 @Allen Duan I also considered the tenant's perspective. If they're paying for overages, they'll reasonably expect a refund for any unused portion of the utility allowance. To address this, the lease will clearly state that any credit will be returned at the end of the lease term. This should incentivize them to conserve energy.

You can definitely do it that way, but you don't have to. It can be worded either way in the lease. I've never had a tenant ask about a credit for not using the entire amount.

Post: Many leads but not bookings on Furnished Finder - to to resolve

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400
Quote from @Tod DuBois:

Hostaway appears to integrate with the multiple channels - but I hate to do a software setup and learn it's not a good place to do what I need to get done (which is work as little as possible and optimize my occupancy). Anyone outsource the work overseas with any luck?


This is a big challenge in the MTR space. Most property management apps are built for LTR or STR. Since MTR is similar to both in different ways, you'll need a custom tech stack to cover all your needs.

I agree with Miguel, build your system, then hire a virtual assistant and train them how to use it. This is what I've done. Happy to help you get started.

Post: Many leads but not bookings on Furnished Finder - to to resolve

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

Welcome to do the MTR business Tod! Furnished Finder is primarily a lead source. Just like if you were doing a marketing campaign for any other business type, you have a lead list and now you have to work it and see what you can sell.

Yes, its a lot of manual work. Closest thing I found to automating it is hiring an virtual assistant to work the list. Ultimately it's up to you if it's worth the work. You're either doing it yourself, spending a little money and hiring/managing someone else to do it, or you don't do it and let the leads rent from someone else.

Post: Utilities included worth the risk?

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

Ignoring the numbers for a second, let's think of the customer's (tenant's) point of view. No MTR tenant wants to open an utilities account in their name for a few months. It's expected and common for MTRs to have utilities included. View it as a business expense like you do the mortgage. 

Now for the numbers part, since all MTRs include utilities, the market MTR rates should have that baked in already. In other words, all the other MTR hosts are dealing with the same expense.

To control this expense, I always recommend an utility cap where tenants are charged for any usage over an established dollar amount. 

Post: How effective can MTR be with small multifamily properties?

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

Lots of great feedback here already so I'll keep mine short.

Don't start with only thinking of travel nurses. They are one of many types of MTR tenants. It's like opening a coffee shop and only targeting 30-40 year old males working in HR =) 


That is, unless you're opening that coffee shop next to a giant HR company where most employees are 30-40 year old males.

Post: ALE Solutions/Mid Term Rentals

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

Yes, we get bookings from relocation companies all the time. Out of our 22 MTRs we're managing, 6 are currently rented out like this. Some of these bookings we get through marketing partners who build these relationships and charge referrals fees for finding the housing. Happy to share more how I do it.

Post: How To Navigate AirBNB!

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

Get started by reading all the content in these forums =) 

Why do you want to get into STRs? Do you know where you want to invest? What strategy are you considering: buying, managing for others, arbitrage, etc?

I own a STR/MTR management company here in Los Angeles, so if you have questions about this market, please ask =)

Post: How Fast of an Internet Speed

Allen Duan
Pro Member
#3 Medium-Term Rentals Contributor
Posted
  • Property Manager
  • Los Angeles, CA
  • Posts 516
  • Votes 400

The amount your target tenant would want =) In other words, it depends.

Are you expecting remote workers to rent your MTR? They'll need fast reliable wifi. Are you expecting work travelers who will be out all day working? They'll be ok with slower speeds, just for browsing and streaming.

For routers and modems, just make sure you go with name brand devices and check reviews on tech sites. Your internet provider will have modems that are compatible and they'll probably provide you one as well.