Quote from @Nick Grewe:
I am based out of Wisconsin and have recently started to invest into realestate. Seeing as how I have background in construction, I obtained my pre-dwelling contractor license and am looking to get fully licensed in a few years to work on bigger projects. I am asking the BP community on what they think or wish every general contractor would do or know. What are some things or practices that I should have in order to be that 5-star contractor?
From a licensed contractor to another..
1) You're a GC, not a handyman or tradesman. Put the tools up, it took me years to get past that stage
2) Always provide a contract. That's one of the main roles in being a contractor. Contract - Contractors. Everything should be in writing, scope of work, estimated completion date, warranty, change orders...everything.
3) Team up and build relationships with good subs. Your subs are your team, the better your subs the better your team and results. Good subs are not cheap, so you may have to boost prices. My guys have been with me for years.
4) Study your craft...Study the code book. There is a reason the GC code book has every trade code. We are suppose to know codes from each trade. You should know, framing, foundation, HVAC...all codes. You should know the codes like the city inspectors and not fail inspections.
5) If you make a mistake, eat it, don't boost price on customer for a mistake you made
It took me years to learn this, I wish someone had told me this. Took a lot of years to learn the hard way and get to this point. Good luck.