Hi Hnu-
I've had a very positive working with Rent-to-Retirement and the owner Zach Lemaster. After reviewing lots of positive feedback on the forums I reached out to Zach who responded very promptly. We had our initial call and we were off to the races. During our strategy session it made sense to purchase 3 properties, given our upfront capital, need for only one credit check and utilizing a preferred lender who secured low rates for all three properties.
Two of the properties have gone better than expected and have had next to no issues and barely receive communication from the PM company because there is simply no need. The third property I've had some issues with specifically as it relates to the tenants paying monthly mortgage and how the PM has handled some situations. Upon ongoing issues, I reached out directly to Zach who intervened almost immediately. He was able to secure payment for some issues related to the house and helped get tenants to pay for rent. Unfortunately, the PM continued to have issues so in discussion with Zach, we secured a new PM company which has been significantly better. I don't believe R2R utilizes the original PM company due to some other issues.
Given those experiences, I decided to continue to use them as my preferred turnkey company. I've secured an additional 3 properties in the Cape Coral area - all of which are new builds. One is nearly complete, the other 2 are in their initial phases of construction. If I had additional capital, I would definitely have bought more as the properties seem to continue to grow in value.
I would definitely reach out to Zach and his team and at least have an introductory call to see if they meet what you are looking for. I've been impressed with my experience.
Happy Investing!