HVAC Company avoiding myself and the insurance company

[Johnathon Hendon]

Hello BP members,

I recently had an HVAC technician come out and service my 8 yr old HVAC.

I am going through a claims process with my insurance company to see if they can cover for me.

It has been difficult to have the HVAC company and the technician to comply so they can get paid.

My insurance agent guy just needs to ask couple of questions.

It's been about 2~3 weeks since the service was done but they still have yet to reach out to my insurance agent who's clamining he's been calling the HVAC compnay and the HVAC company is telling me that they have left numerous voice mail to the agent.

Now the HVAC company is annoyed saying they're super busy and they aren't going to deal with this anymore and my agent is telling me he needs to know that info in order to work on the claim...

For a young investor myself, the bill is pretty expensive and I would really like for my insurance to cover me for it.

What should I do?