RealProtect Insurance opinions requested!

[Rickey Ear]

Hey Biggerpockets!

I am looking for a new insurance provider and stumbled upon RealProtect, a division of Norton insurance, and the rates/coverage is pretty darn good! I was just wondering if anyone here has any experience with them?  

I was unable to find any reviews on bigger pockets or online, which is a bit concern for me, but i figured they were just a smaller subsidy.

Any input would be appreciated! Thanks 

[Christopher B.]

I have some policies with them. While I haven't been able to find anyone that can beat the rates, their customer service is pretty awful. I'm a pretty laid back, easy going southerner but have felt the need to light a fire under them on more than one occassion. I am worried what a claim would be like because of this so have looking for a new insurance company on my to do list.