Incorrect Escrow Analysis?

[Ian Verzoni]

Hoping someone can shed some light for me.  I've been paying escrow+mortgage on rentals since 2015 and never had this happen to me.

Details:

Mortgage company does an escrow analysis and finds the following:

2023 

Taxes $1648 + Insurance $1634 = Total: $3282

New Escrow for 2024

Taxes $2331 + Insurance $1918 = NEW TOTAL: $4250

- With increased tax and insurance I owe $968 more on escrow.

- $968 difference paid out over 12 months would be $80.60 per month MORE.

The mortgage company is claiming that I owe $3,000 MORE in escrow and is charging me an additional $250 per month.

I checked with them and I've NEVER missed a payment and have been up to date this whole time.

They say its not a mistake but couldn't explain why I owed $3000 more instead of $968 more for the year.

Am I missing something?  I appreciate anyone who can make more sense of this, thanks!