Help! major water main break!!

[Rhonda Jones]

I had a major water main break - totally flooded the basement in my duplex! I reported it right away to my insurance company, but a claims adjuster couldn't come out today. The Philadelphia Water Department came out and turned the water off, and the Fire Department did get about 3 feet of water removed. My partner is there now, and both water tanks are ruined. Water department is still there trying to restore water service to the block. I feel powerless - what else can I do??