CallTools VS Xencall?

[Gi'angelo Bautista]

Hey Everyone, 

I'm looking for a dialer for me and my virtual assistant. I'm using the system for my flipping/wholesaling business and my property management business.  I was wondering if you all preferred CallTools or Xencall?  

I don't use Mojo, which I have used in the past for over a year, but I rather use something a bit better with more features.  The only thing I don't like about CallTools is that multiple phone numbers cannot be put on a contact so the chance of calling that same person or household multiple times is possible.  

Any input would help!

[Ethan Neumann]

We have tried both Call Tools and Xencall (Mojo too lol) and long story short, we ended up choosing Xencall for a multitude of reasons. While Call Tools does have a very user-friendly interface, and easy setup, it lacks some big features that Xencall has. One of the biggest of these features Xencall has is the ability to do automatic voicemail drops for every missed call. This dramatically increased our inbound calls in our wholesale business. Xencall as well has a few smaller features that help with tracking metrics of multiple callers. This can help a lot if you're looking to scale your cold calling operation. 

Also, when using Call Tools we also had issues with the power dialer not actually dialing all 9 lines at a time. With Xencall we never had an issue with this.

Overall, from a feature and scalability standpoint, I would take Xencall. Though, if your running a smaller operation and would like a cleaner interface with less barrier to entry, I would choose Call Tools.