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Updated over 4 years ago,

User Stats

292
Posts
34
Votes
Sean Dezoysa
  • Investor
  • Toledo, OH
34
Votes |
292
Posts

Answering services: Do they do a good job of lead capture?

Sean Dezoysa
  • Investor
  • Toledo, OH
Posted

Two potential answering services I'm looking at, are Specialty Answering Service, and Answer First. Both say they have a lot of RE investor clients. One of them even sent me an example script. Both allow the script their agents use for inbound calls to be fully customizeable.

Anyone use these or other similar services? Do they do a good job of capturing leads with all relevant details? Or has anyone noticed a dip in performance (calls to closes) after trying one of them out? 

My main concern is they handle the call in an offputting way and/or aren't well versed enough to answer random questions, losing potential business.