setting appointments

[Alex E.]

I was wondering how everyone here takes in calls. Like, do you present yourself as a professional or do you present yourself like a regular guy looking for a house for himself?

Because I have been having a hard time setting up appointments. It seems that people are reluctant to schedule, and they said they will call me back.

They also ask how I got their information, and I tell them I went to town hall, and then when I ask how many beds and baths or other house information, they tell me to go get that information from town hall and call them back.

How can you make the conversation go well the first time so you can set up appointments?

Thanks!