Virtual Assistant vs Call Center

[Dan Turkel]

Hi everyone - I'm trying to determine which system makes more sense: having calls from seller leads come in to my VA or a call center. Has anyone had experience with both? Which would you recommend?

I'm also trying to determine whether I should indicate in my postcards to absentee owners that they can call my 24 hour automated voice message (in which case I'd have my VA call them back right away within a minute or two) OR if I should indicate that someone will definitely be there on the other end to pick up. I ask because I've heard that the 24 hour voice message technique apparently works well but I'm curious to see if any of you have actually had success with it.