Elderly lady called me...

[John Baker]

Hello, everyone

I got a call from an elderly lady about a month ago from my direct mail marketing campaign. She says her husband has died and that she will sell the house in the future, but it is in the probate process. I felt very heartbroken for her, as she sounded very sad when I spoke to her, and she also mentioned that she is very old and may pass away soon, so the house will go to her son if that happens. I didn't quite know what to say in this phone call, but I told her I was sorry to hear that and said that she could call me whenever she was ready to sell the house and if she needed anything. My question is... how should I follow up with her? I don't want to annoy her and sound pushy since she is going through a very difficult time. How do you guys deal with distressed probate sellers? Any help is appreciated.