Talking To Sellers-How to respond

[Katrina Prather]

Hi,

I'm a new investor and just started getting calls this week from my first set of yellow letters. 

I have a few questions. I want to make sure I respond with the most appropriate answer so that I'm not leaving a bad/sneaky rep for myself. The sellers I've spoken with so far haven't been motivated to sell (FYI). So, these questions are coming from that perspective.

1. When a seller asks "How did you get my name?". How do you respond to that? I said it's public records and thankfully, that was accepted. If I needed to provide more detail, what should I say when I know I used ListSource?

2. Some sellers think that I am dying to purchase their house because I sent them a letter. If a seller has the mentality of..well you sent me the letter wanting to buy my house so I'm interested to see what you are willing to pay for it. How should I respond so they know I am really only interested in people who are motivated to sell?

3. I use a Google number for the letters. So, right now, I am not able to collect info on the property until speaking w/ sellers on the phone. Once I talk to sellers and gather their info, I tend to say I need to take this info and discuss w/ my team to see if we want to move forward in the process. After I do an analysis of the property to see if it's a 'deal' and realize that it isn't. What do you all do....reach out to the seller to say this opportunity won't work for us etc...don't call back or what? Or should I try to have a good calculation of my MAO upfront and if the seller is not willing to get in the ballpark of that number, tell him/her the numbers don't work for us, etc? I feel like I'm missing something.

Thanks!