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Updated over 5 years ago on . Most recent reply
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Bridge Turnkey - Communication
Has anyone else had difficulty getting a hold of someone from Bridge Turnkey? I have tried calling them twice, emailed them twice, filled out their contact form, filled out their Discovery form and still no communication. The CEO, Nathan Brooks, has been featured on BP podcasts 4 times. I really expected more after hearing him speak and looking at their website. I have read and heard great things about them, but I can't get a hold of anybody. Am I missing something? Anyone else have this kind of issue with them? Thanks for your help.
Most Popular Reply
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@Anthony Beaird Although I appreciate you sharing feedback, good or bad ... I would appreciate you making it what has happened.
You reached out to our team at 10:15pm through the website, and you had an email back at around 9am the next morning from Abby, our director of marketing.
Shane, our Client Advisor, was booked out more than a month out with calls and worked with you to re-arrange his schedule to get on a call with you tomorrow.
So I'm unclear on how we have not taken the time, or made the effort to help you sir. It's totally understandable if you don't want to work with us ... we are definitely one of many turn key companies out there. We are also not perfect, and I am sure there might be something in the process here we could have done better. But I'd appreciate also, the understanding we have made literally every effort to accommodate your desire to speak with our team, and on a much different timeline than we had available to help you.