Insurance Stalling on Plumbing Repairs – Tenants Without a Shower for a Month.

[Som Jafari]

I’m dealing with a plumbing issue in the tenant half of my duplex. About a month ago, the plumber said the repair would need to go through insurance. They demoed the shower floor and surrounding walls, but since then, insurance has been stalling. First, they delayed over justifying the number of fans used and why the drywall had to be removed. Now, for the past week, they’ve completely stopped responding—no replies to my calls, emails, or texts.

My tenants have been without a shower for a month, and the place is a mess. I gave them $500 off rent this month, but that doesn’t fix the situation. Any advice on what to do?