Need advice on tenant vacancies

[Zachary Sales]

Hello.

I own a property in French Valley on the outskirts of Murrieta (Winchester). It was tenant occupied for 2 years. The tenants vacated the property on 5/31/24. It is now 6/21/24 and I am still going back and forth with my property management about the security deposit and repairs. They didn't tour the property until almost 10 days after the tenants moved out. Now, they are telling me that the repairs will be calculated based off of the depreciated value of the floors. The tenant very clearly damaged the floor. 

1. What's a reasonable amount of time for a property management to tour, provide quotes, and get a property advertised for rent after a tenant moves out?

2. Does calculating the amount of security deposit withholding typically get calculated by depreciation?