Flood in one of my Rental Properties

[Paul Scavello]

I recently had a flood in one of my rental properties caused by a broken pipe outside the building. Unfortunately, There was a lot of water damage, and I relocated the tenant to a hotel. I got started on the repairs, which was about nine days. I then gave the tenant the next month's rent for free. I just now received a message that the tenant is requesting for me to pay for some of her items that were damaged. I highlight on all my leases that the tenant should have renters insurance in case something like this happens. Did anyone experience this? I’m curious how this situation was handled.

Thank you

[Owen Rosen]

I think you've done more than enough and contents are always the responsibility of the renter.  

I would require renters insurance and make it easy for them to purchase providing online options and suggestions to add to their car insurance, etc.