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Updated about 1 year ago,

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Tenant called 311 but heat not broken

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One of our new apt tenants (late 20s, seemed mature, responsible) called 311 out of the blue without reporting a problem with the heat to us. Anyway, after doing a lot of testing with the heaters we figured out that to get the readings on the violation she had to have had the heaters off and windows open. All the heaters reached 70 degrees which is what the city requires (kinda high IMO but whatever). I was shocked bc she did not seem like the type to set us up. But I know she is very unhappy about not having a new oven. My husband fixes everything the right way (not cheap sloppy jobs) and was just there repairing her oven few days ago. The oven about 10 years old. Any thoughts? 

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