Asking for tips: Switching from Property Management to RentRedi

[Bemnet Merha]

Hi am planning to switch from a property manager company for long term tenants to RentRedi.

Can you share some tips if you have done this before?

1. How did you handle things like moving the lease over? Did have the tenants sign a new lease with your or keept the one from the PM company?

2. rentRedi provides maintenance addon for 15-25$ per month. Have you used this service? Do you recommend it.? 

Any tips or suggestions appreciated!

Thank you

Bemnet 

[Ray Weaver]

I've been trying to use RentRedi for the past few months.  Not a fan... Couldn't batch import my units (address, description, etc),  cumbersome user-interface for example. Help bot is responsive, but only has simple FAQ type answers. Same for their live help desk.  Often their instructions don't match the options on RentRedi (I assume the help cut&paste was from an older version) Good effort, but very frustrating when your spending so much time on something that is supposed to save you time.

Then issues with actual screening process. Prospective tenants won't use the pre-qualification process as it wants to to install an ap on their phone. Yes, you can create a way around this, but it defaults to implying they have to install an ap. The RentRedi emails to tenants don't prepopulate with the tenant names. RR insists that my SFH have a unit # in addition to the address which is confusing for all. So I found a tenant that passed my prequalification (done within RR) and I want to send them an application from within RR... have to re-enter their name and email to invite them to apply. Lots of simple things that should be automated are not. I'm not sure I think RR will be worthwhile - even the basic things are a hassle.

Hopefully RentRedi spends some money on making a great product rather than a half-baked product that will just get a bad rep and fail.  I know you get what you pay for sometimes, but it can't be that hard to improve some simple things.

Can any recommend a comparably priced PM?