Should Contractor Discuss the Repairs With Tenants?

[Ellen Nichols]

We have a plumber working on the property ( HOA hired) to fix the pipes between apartments.

She told the tenants the water heater should be replaced ( to get some business) even if I asked her don’t discuss anything with tenants- I have a text to her. And now tenants are requesting the repairs.

The water heater is old, but not leaking and working fine. The tenants never told us anything about it before. We were planning to replace it, but not right now.

Can we request HOA don't sent this plumber to our property anymore? Because it's very unprofessional from her side.

How you are preventing contractors from discussing anything with tenants?

Usually we are ‘ babysitting’ the contractors, this was the first time we were not on the property during repairs.

[Chris Seveney]

@Ellen Nichols

Tell them the hot water functions fine. Then tell them they need to get their car tires replaced and you will replace them for $2,000. They also need to have their car painted for $5,000.

When they look at you and say what do you mean you say exactly, your car works fine and looks fine but you could always make it better.