Invoices from prop management company

[Amy Alexander]

Hello, everyone. I own several rental properties in other areas, but this is my first time buying a rental in Alabama. In other states, it’s common practice for a property management company to upload invoices for all substantial repairs to the owner portal online so that the owner has copies. My property management company in Huntsville doesn’t do this, so I’ve requested copies of particular invoices  and they’re telling me that this is not common practice in this state, and are resisting giving me any invoices whatsoever. is it actually normal to not receive any invoices, even upon request? Thank you in advance for your feedback!