Former Property Manager Not Turning Over Keys And Deposits

[Jordan Jones]

Hi all,

Hope everyone is doing well! I have a difficult situation and I wanted to see if anybody has successfully navigated something like this before, and how. I had a property manager for just about three years for some SFRs in Michigan. She started out great, but the last year or so, I started catching accounting discrepancies, and she started generally doing a poor job. I gave her the benefit of the doubt, but as time went on it was becoming clear that something improper was going on.

At the end of November, I gave her 60 days notice of my intent to terminate the relationship, per the contract. Since that time, she has fallen off the face of the Earth. I'm owed rents from December and January which haven't been disbursed to me, and she still has the keys and tenants' deposits. She is not responding to me or my new property manager.

I'm going to send a demand letter, and I'm also considering reporting her to the State of Michigan licensing body (she's a broker and has a real estate license). At this point, I mainly just want the keys and tenant deposits. Has anybody had this situation before? How did you work it out?

Thank you in advance!

Jordan Jones

[Nathan Gesner]

File a complaint: https://www.michigan.gov/lara/...

When you file a complaint, the commission will typically reach out by phone and try to get the other side of the story. Once the property manager knows the State is involved, that may be enough to spook them into doing what you want and getting rid of you. Nobody wants the State digging through their files or accounts!