Tenants did not inform about running toilet, huge utility bill

[Calvin D.]

I have some young tenants in a main floor of a house. They are respectful and nice, but did not think to inform me that the toilet was running all the time, though they noticed it was “always making noises.” I just received a $900 water bill for last month, which is how I found out about this. If I had known about the running toilet I would have dealt with it immediately. Who is responsible for this water bill? Thank you!

[Nathan Gesner]

If the utility is in your name, then you must pay it. However, you can send the bill to the tenant and at least require them to pay half of it since it was their fault.

when you include utilities in the rent, I recommend you have a clause that states they are responsible for any excess utility use due to negligence or abuse. I also recommend you educate them on the damage that can be caused by a leaking toilet, dripping faucet, faulty thermostat, etc.