Direct Mail, Answering Calls

[Lucas Mitchell]

Hey There, 

I was just curious, as I am sure some of you have had this experience.  When someone calls off your direct mail campaign and asks how you got their information how do you respond? I explained the process for marketing and how people acquire lists.  This particular person just kept asking more and more questions, they weren't rude.  Just trying to find out how they can get their information removed from the lists.  Obviously he wasn't motivated to sell so I didn't want to waste a lot of time on the conversation, but he just kept asking and asking.  Has anyone had similar experiences? How would you handle it?