Difficulty finding a tenant

[Victoria Hogan]

My husband and I recently bought our first rental home (in Fayetteville, AR) but have had very little interest in the 2 weeks it's been on the market so far. I'm wondering if it is priced too high or if our property manager is not marketing it aggressively enough? We found out our property manager only lists on Zillow so we are marketing it ourselves on other rental platforms to hopefully increase visibility. We have lowered the price as well but are wondering if there is something else we are missing or if it's just slow because of the time of year? We're really wanting to get someone in before the holidays but are not sure what else we could/should be doing.

Thanks!

[Drew Sygit]

@Victoria Hogan you're panicking because you don't have enough data to understand what's going on!

1) What is the average Days On Market (DOM) for rentals in the area of your property?
- You can find this out by going to Zillow, selecting your Zip code or Neighborhood, and looking at current rental listings. They all have listed days.
- Where does your property rank in comparison?

2) What are the seasonal effects on real estate?
- You can Google this, but sales & rentals slow down once kids go back to school. ANother significant slow down after Halloween. Picks up again around March.

3) What are current DOM Trends?
- DOM are up over 37% the last 2 years:(

4) Where to advertise?
- Zillow is the #1 source of tenant leads, with it's other websites Trulia & Hotpads. 
- What is your PMC charging for Tenant Placement? Guessing under one-month of rent? How is going cheap on this working out for you?
- You may have to pay a higher Placement Fee for your PMC to list on MLS and other websites!

Recommend you actually READ your management to see what it states about this (and everything else!) and get any missing info sent to you in writing. 

If your current PMC can't explain all this well enough, it may be time to find a new PMC.

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Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.

Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.

Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

To avoid going through the same poor experience, keep reading.

Even if someone gives you a referral here, do NOT make the mistake of assuming that the PMC will meet your expectations, just because they met the expectations of the referral source.

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings. Why do you think purchase contracts are so long and have such small print?

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊