advice on how to reject prospective tenants

[Paul F.]

Our rental listing in Woodbridge, VA has alot of interest and some people that are very excited about the property, but we already know, without digging into their background, that we are not going to choose them as tenants. They do have the minimum qualifications, but we also have stronger candidates, with better qualifications, that have applied. Are we required to invite everyone to apply that has seen the property? and also curious to know a good way to word the rejection email to the people who aren't chosen.

[Linda S.]

@Paul F.

I think you're making this harder than it is. I simply say "Thank you for applying, but unfortunately, we decided to go with another tenant. We wish you the best of luck in your home search." Unless you want lot of back and forth, you don't have to give a specific reason in VA, unless it's something they can change (such as not bringing a dog). Short and professional is fine.

Some will ask why, but most people understand they won't get every house they apply for.  If you're listing it through zillow, I think half the people just click the button apply and don't even care or plan on moving forward.  People aren't stupid, they know if their credit is 601 and your minimum is 600 they probably won't get it.  

If they have applied, but you've already essentially picked your tenant, I'd let them know that you have a pending application,  but if anything falls through you'll reach out to them.   This way they know they are still in line, and you aren't burning any bridges if something falls through or another house comes up.   Some times our best tenants have been found this way!   Hope this helps!