Reject Prospective Tenants

[Kwok Wong]

Hello everyone,

I am currently going through rental applications for a family. I wanted to reject them but they think it's inappropriate and trying to get my approval. 

Reason #1 that I want to reject, one of the applicant did not turn in verification of employment because he does not keep his pay stubs. This person has to wait for the latest pay stub to be mailed. I called the supervisor, but no one answer the phone.

Reason #2, I wanted to call to do a verbal verification of employment for other applicant, and they think this is too much and feel uncomfortable. It's a government job and pay stub was provided for this applicant.

I called and talked to them about my decision and they are not willing to accept result. They tried to provide whatever documents they can to get the approval.

My questions, should I wait for them to provide documents or reject them? How should I handle this situation appropriately?

Thank you for any input!
 

[Richard F.]

Aloha,

Once you have made the decision, there is no further discussion or negotiation. You shouldn't really even be talking with them. 

Here's a link to a simple denial form:
https://www.consumerfinance.go...

Just fill it out (with ALL applicable reasons), and mail it to them the minute you make your decision. Be sure you include information on the source of the credit information, and/or judiciary information, if that was part of your denial reasoning. If they call asking for an update, "Sorry, you were denied, and a letter has already been sent to you with details. You will be able to obtain copies of reports we used in making the determination. Good luck on your search." Do not get into a discussion about it. Review the Fair Credit Reporting Act for background.