Analysis Software Issue: Uninstall Code

[Robert Farris]

I'd like to know if anyone has returned the "Landlord's Cash Flow Analyzer" software from rentalsoftware.com for a refund?

They offer a 30 day money back guarantee and I'd like to get a refund but one of the requirements is a "UNINSTALL CODE" 

Does anyone know what this is or how to get it?

The owner said in a email: "You will need to uninstall the software to obtain the code. If you need help with uninstalling, you will need to seek help from a computer technician".

I used the uninstall link provided with the installation files and when I uninstall, the program goes away. There is no "Uninstall Code" that appears.

Am I missing something? I never heard of a "Uninstall Code"

I consulted a computer technician and he said he's never heard of a "Uninstall Code"

Can anyone help me with this problem?