Refinancing Requirements - Full Appraisal

[Shiv A.]

All - we are getting two of our investment properties refinanced, and the mortgage company has offered us an attractive rate as part of their investors program. However, one of the requirements of this program is a "full appraisal " - which includes in-house photos as well. Has anyone had experience with this? We just found about it and I am little frustrated because now I have to coordinate times with the tenants.

Is this a common practice for refinancing? Would love some thoughts/suggestions here.