Cozy.Co Merger No Longer Totally Free?

[Travis Bagley]

I cannot find too many specifics on this other than a small blurb.

"Is Apartments.com free like Cozy?

If you manage properties with 20 units or less, all of the core services that you use on Cozy are free for you on Apartments.com. There’s no hidden fees and you can list, accept applications, create leases, and set up rent payments for free. For renters, ACH payment are still free to send while card payments incur a 2.75% transaction fee. Renter applications cost $24.99, and include screening reports from TransUnion. They are re-usable for 30 days."

Now I am no where near 20 units today, but the selling point for Cozy for me was that it would scale indefinitely for free. Since I can't find other pricing info it is hard to say what impact this might have for those with > 20 units. 

Anyone thinking of going elsewhere due to this? Anyone have any other information on what happens past 20 units?

[Luke Marsh]

@Travis Bagley I think there are a lot of unanswered questions currently, while Cozy begins phasing over to Apartments.com Hopefully over the next couple weeks or months, more information becomes available. There are a lot of options out there in terms of property management software. We personally use Innago, after trying them and Cozy out. They are able to do everything we need in terms of screening tenants, collecting rent, marketing listings, communicating to tenants, and messaging maintenance. And it is free for us to use. I would suggest being prepared for all scenarios, since there currently is a lot of unkown and begin prioritizing features you like, as well as get an idea on what companies could be a good fit.