Self Storage Management Software

[Matthew Stapleford]

I closed on my first self storage facility at the end of April that has been run by a manager using spreadsheets, and I’m considering converting everything to an online management platform. It seems to me that the two best options would be SiteLink or ESS. Is there one that you would recommend over the other? Thanks!

[Mark Byrge]

@Matthew Stapleford I'm a huge fan of ESS along with their call center service. I'm also currently switching over to their gate system as well so that the whole setup is fully integrated. If you have an existing gate, it MAY already integrate but mine were not compatible. I'm extremely pleased with their service and their support. I can forward you my sites to checkout if interested, I believe I'm unable to post them as they will get flagged... Having the call center has really elevated our business and allows us to concentrate on expanding rather than taking day to day phone calls. They are also trained to deal with customers and are much better at it as that is all they do all day every day. They upsell tenant insurance and deal with the day to day annoyance calls as well. Highly recommended.